PlayGrand offers a platform aimed at high rollers who want an exclusive online casino experience. With a classical-looking background, they create an exclusive VIP-casino vibe with timeless elegance. Besides this, PlayGrand offers a welcome bonus of 200% with a max of €10,000 for those who want to spend and win big.
With many casinos going for a dark background, PlayGrand stands out with a classic black-and-white background with diamond chandeliers and a lady dressed like we’re in the 1920’s. This sets the stage for the VIP experience PlayGrand wants to offer you. The pink buttons give it a chic look all the while it also makes the website accessible. You won’t encounter any flashy banners, annoying pop-ups or overly enthusiastic animations. All pictures used are in a modern-antique style, all in all, giving is a classic theme.
Even though registering will involve reading quite some fine print, you can easily and quickly do so. After having filled out your information, you will immediately receive an activation link by email. This link will send you to the homepage rather than the deposit page, giving you the chance to first check out the website some more.
The large welcome bonus amounts to a very appealing 200% bonus with a max of €10,000. When making your first deposit, you can easily indicate whether you want to make use of this welcome bonus or not. Besides this great first welcome bonus, they also offer a 150% bonus on your second deposit, with a max of €10,000. With such a large welcome bonus, PlayGrand makes sure you can start your gaming experience with quite a lot of bonus cash credit. Do note that when playing some NetEnt games, the wagering requirement is larger than on other games. Therefore, make sure to read the terms and conditions first.
PlayGrand offers a grand total of 400 live tables. Of these 400, 280 are slots and nine of those have a jackpot. Besides these video slots, PlayGrand has a total of 31 table games, including bingo, virtual horse racing, keno, hi-lo, shooter, and other well-known games. The Live Casino makes use of software by Net Entertainment and Ezugi, providing you with a large variation of live games.
With quite a sizable selection of slots by various software developers, PlayGrand is very appealing to players who expect great things from an online casino. PlayGrand offers games by the following developers: Amaya, Betsoft, Elk Studios, Leander, NetEnt, Quickspin, Thunderkick, 1×2 Gaming, 2By2 Games, NYX, and WHG. With such a varied assortment, PlayGrand makes sure that you will always be able to find a refreshing game. Almost all slots can be played for free and for real. The first option is for if you first want to check out the game before pouring money into it.
PlayGrand Casino doesn’t just offer a welcome bonus; it also has weekly promotions to further up the VIP experience. Each week, you will receive a newsletter in which the promotions of that week are elaborated on. With the Monday Madness promotion, you receive a lottery ticket that gives you the chance to win a busload of loyalty points. With Take-Away Tuesdays, Wacky Wednesdays, and the Weekend Offer, you can make use of a variety of promotions by making a deposit on those days. In order to activate these bonuses, you will have to select the promotion when making the deposit. If you do so, the bonus will be automatically added to your account once the deposit has succeeded.
If you know of someone who might also enjoy a VIP casino experience, make sure to make use of the Refer-A-Friend option. Namely, by giving the name of that friend to customer support, you will receive a €25 cash credit bonus once this friend signs up at PlayGrand. So, the only thing you need to do is give customer support the name and email address of this friend before they sign up. This way, you can enjoy PlayGrand with your friends and with a little extra cash.
At PlayGrand, there is no doubt that customer is king and that clearly comes back when considering customer support. Even though the live chat function isn’t available 24/7, it is of great quality. Also, even though you might sometimes have to wait a little longer than they initially indicate, you will receive a lot of personal attention and great responses; they really take your queries seriously. Make sure to check out the website to get the correct live chat business hours in your region. If you have a question while the live chat isn’t available, you can always send them an email to with they will respond as soon as possible.
PlayGrand has a very chic appearance and shows that they’re aware of players’ wishes and they do everything to meet your expectations. However, there are still some things that might need some improvement. Namely, the check-out refreshes very slowly which means that your account balance might not always be up-to-date, so make sure to be aware of this. Besides this, you do have to read quite some fine print, especially when it comes to the bonuses and their wagering requirements. However, all in all, PlayGrand is an online casino that looks great, has an awesome game assortment, and delivers a true VIP experience.